Introduction

CutCurtains.com (“we”, “our”, or “us”) is committed to respecting the privacy of our customers. The following policy explains in detail how we collect, use, and safeguard the private information you may provide when accessing or using CutCurtains.com (hereinafter referred to as the “Website”), in connection with purchasing any of our many Products, which include, without limitation, curtains, blinds, shades, shutters, and other various window treatments, all hereinafter referred to collectively as “Products.” By utilizing our Website and services, you hereby consent to such practices described below.

Information We Collect

We may collect the following personal information from you:

Personal Identification

Information: Your name, email address, phone number, billing and shipping address, and any other information you provide when placing an order or contacting us.

Payment Information: Payment information such as credit/debit card details shall be collected when you purchase something. We use secure payment gateways for processing your transactions, and as such, your payment details are not stored with us.

Browsing Data: Whenever you access the Website, we collect technical data, like IP address, browser type, pages visited, time spent on Website etc. Such data will aid in improving functionality and user experience on our Website.

Cookies: We use cookies to track certain information about your browsing behavior. Cookies are small text files that we place on your device to remember your preferences within and outside our website to give you a better shopping experience. You can set your browser to manage or block cookies as appropriate to you.

How We Use Your Information

We use the personal information we collect for these purposes:

Order Processing: To process and fulfill your orders, including shipping and payment transactions and to communicate with you about your purchase.

Customer Support: We might use the information for providing customer service and support to you in respect to your inquiry, complaint, or information request.

Marketing Communications: We might send you newsletters, promotional or updating information concerning our Products by email with your prior consent if we feel they might find interest with you. You can unsubscribe at any time.

Website Improvement: To analyze and enhance the performance and functionality of our Website, including to understand how users interact with the Website.

Security and Fraud Prevention: To protect our Website, business, and customers from fraudulent activity, and to ensure the security of your personal information.

How We Protect Your Information

We are committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your data from unauthorized access, use or disclosure. They include:

Secure payment processing gateways to accept payments.
Encryption technologies to help protect your information from unauthorized access.
Restricting access to databases containing personal information to employees and contractors who have a need to know such information in order to use such data in the course of their duties.
Regularly updating our security protocols to further protect against unauthorized access to or disclosure of your information.
However, no data transmission over the Internet or website can be completely secure. Accordingly, by using the Website, you use it at your own risk.

Sharing Your Information

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. However, we may disclose your data in the following situations:

Service Providers: We may share your data with certain trusted third-party service providers who help us operate our Website, conduct our business, process payments, deliver Products, or provide services to you, including customer support. These service providers are bound to maintain the confidentiality and security of your information.

Legal Requirements: We are obliged under the law, court order, or demand of the authorities to share your personal information.

Business Transfers: This means that in case of a merger, acquisition, or sale of assets, information may get transferred to the new owners as part of the business transition.

Data Rights

You have the following rights about your personal information:

Access: You have the right to ask for a copy of any of your personal information held by us.

Correction: You have the right to request that we correct personally identifying information about you that is inaccurate or out-of-date.

Erasure: You have a right to ask us to erase your personal data under certain conditions.

Opting Out: You may opt-out of receiving marketing communications from us at any time by following the unsubscribe link in any email we send you or by contacting us directly.

To exercise any of these rights, please contact us at info [Att]  cutcurtains (dott) com

Data Retention

Personal data are archived for a period necessary to achieve the purpose of their collection, unless the law demands a longer archiving or if settling of disputes or enforcing agreements necessitates its retention. To this effect, after this period, we will erase or securely anonymize your data.
Third Party Links
Our Site may, from time to time, contain links to other sites or services. We have no control over the privacy practices or the content of such sites or services. You should carefully review the privacy policies of such sites and services to understand what information they collect about your device and how they use and disclose it.

Cookies

Cookies help us enhance your experience by remembering your preferences and allow us to offer shopping cart functionality. You can disable cookies through your browser settings, but this may prevent certain features of our Website from functioning.

Children’s Privacy

Our Website is not directed to persons under the age of 18 and we do not knowingly collect personal information from children. If we become aware that we inadvertently collected personal data from a child, we will take steps to delete such information as soon as possible.

Changes to Our Privacy Policy

We may change this Privacy Policy from time to time and recommend that users periodically review this policy for any changes. All updates will be published on this webpage, and the related date, “Last Updated,” will be indicated with a new date. The updated policy will apply as soon as it is posted, and we encourage you to check this policy frequently to stay informed of our current practices.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us here.